A problem happened during my payment

I can’t connect to my bank account

The payment system of your bank or intermediary (such as iDeal) may be down. Please contact your bank for further assistance.

My mobile phone provider or bank is not mentioned in the list

In this case, it is not possible to buy RC using your own mobile phone provider or bank account. Choose another method of payment.

I only got a part of what I ordered

Make sure you know the difference between Facebook Credits and RC. This difference is explained HERE.

Now, make sure you indeed did get a part of what you ordered: the number of Facebook Credits is always higher than the number of RC.

If you indeed got only part of what you ordered, please send us a mail.

Last Modified : December 11, 2012, 4:11 pm
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