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Loading Whitescreen Issue - Connection Test

If you are only able to see a white screen when trying to load the game, then there may be some sort of local connection issue when trying to connect to our server. You can test to see if this is the case by following the link below and looking for an image of coins. 

https://d3fccy5wuzb2r7.cloudfront.net/am/static/images/coins.323.png 

If you are able to see the coin image like normal, but still cannot log in to the game, then you should contact us immediately via customer support.

If you are not able to see the coins, then you may be experiencing a connection issue of some sort. One possible solution is to check your DNS server connection settings. You can find info on how to solve this issue here:

http://bit.ly/FFDNSPage
 

Last Modified : May 27, 2014, 8:01 pm
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